개인정보 처리방침

1. 텔레메트리 정보 활용

SpectraSpace uses an application monitoring platform to capture error logs, performance metrics, and stability reports. We collect this data strictly to find bugs, fix crashes, and optimize scanning speed.

2. 검증된 PII(개인식별정보) 비수집

We believe your directories and files are your personal domain. Our telemetry payload is strictly anonymized. We explicitly verify and guarantee that the following information is never collected, stored, or transmitted:

• 사용자 이름, 디렉토리 구조, 파일 경로 또는 파일 알맹이 내용
• 이메일 주소, 전화번호 또는 개인 계정 ID
• IP addresses (IP masking is enabled at the telemetry level).

The only data transmitted includes anonymous system metadata (macOS version, CPU architecture, screen resolution) and overall operational counters (e.g. scan duration, number of files scanned, and count of deleted nodes).

3. 고객 지원 티켓

When you fill out our Support form, the details you enter (Name, Email, and message context) along with basic system metadata are securely proxy-submitted to our private support queue. We only use this information to reply to your inquiry. We do not sell or share your contact details.